Warranty and service

  • All equipment is covered by a 12-month warranty.
  • Our company provides service after the warranty period

We draw your attention to the fact that all equipment of the Mirid Ukraine company is of high quality and has European certificates. Also, all products are certified in Ukraine.

Returns (please read carefully!)

Warranty service is carried out in accordance with the requirements and within the terms established by the Law of Ukraine "On the Protection of Consumer Rights".

The buyer has the right, within 14 days from the day of purchase, to exchange the product for a similar or purchased product, if the product does not fit in color or size, and for other reasons cannot be used for its intended purpose.


When the consumer assembles the product independently, it is necessary to check the details for mechanical damage and manufacturing defects, namely: peeling of the coating, stains, deformations, etc.

If damage is detected, stop installation, as parts with traces of installation cannot be returned or exchanged.


Keep the factory packaging before starting assembly, as the marriage is replaced only in the factory packaging.
The warranty is void if the replacement part has already been installed or there are signs that the part has already been installed (a screw was tightened, a hole was cut, etc.).

Exchange of the product or return of its value is carried out only under the condition:

  • was not used
  • was not in the collection
  • its commercial appearance, consumer properties, factory labels are preserved;
  • availability of undamaged packaging;

In case of return of products of proper quality, the consumer delivers the products to the place of their sale (store, warehouse) on his own, or pays the costs of their delivery.

WARNING! The consumer has the right to request a refund for the product only if it is impossible to exchange it for a similar one.

As a general rule, the consumer, in established cases, has the right to exchange a product of appropriate quality for a similar one. The consumer has the right to request a refund only if it is not possible to exchange. This also applies to the consumer's right to purchase other goods: only if it is impossible to exchange the purchased goods for a similar one.

Foodstuffs, medicinal preparations and means, sanitary items, as well as non-foodstuffs are not subject to exchange according to the List established by the Resolution of the Cabinet of Ministers of Ukraine dated 03.19.1994. No. 172 "On the implementation of certain provisions of the Law of Ukraine "On the Protection of Consumer Rights"

The above conditions of warranty obligations are in accordance with the current legislation of Ukraine.